• Communications Specialist - Lateral

    City of Cottonwood Human Resources Office
    Job Description
    COMMUNICATIONS SPECIALIST LATERAL POLICE DEPARTMENT: Range 18, Non-Exempt, At-will, Full-time position. Entry Level Salary: $19.276 per hour; Maximum Salary: $28.40 per hour – Actual salary DOE.
     
    Communications Specialists, commonly referred to as 9-1-1 dispatchers or police dispatchers, are essentially the first responders in an emergency situation.  The position of Communications Specialist is a challenging and rewarding position requiring an individual with a unique attitude and aptitude for the profession.  The position offers the employee an opportunity to contribute to the public safety and welfare of the community. It is not uncommon for an applicant to focus solely on the positive potential contributions that can be made while in this position.  It is extremely important that the applicant is aware of all aspects of the position.  Some aspects of this position may not be necessarily desirable and/or may not suit the applicant’s lifestyle.  Please review the following job description and working environment description carefully prior to testing for this position.
     
    Working Environment:
    • Work various shift hours such as 8, 10, or 12 hour shifts
    • Must be able to work day, swing, or night shift, weekends, and holidays
    • Eligible for, and expected to work overtime
    • Schedule changes with limited notice
    • Work within a structured “chain of command” organization
    Communications Specialist - lateral Hires
    • Meets minimum requirements for position of Communications Specialist
    • Must have minimum of two years of full-time public safety dispatching experience (Police/Fire/EMS or combination) and emergency call-taking experience.
    • Compensation based on qualifications/experience. 
    DESCRIPTION:  Under close to general supervision, provides a link between citizens in need of assistance with police, fire and EMS services; prioritizes calls; coordinates and logs the activities associated with providing such service; dispatches appropriate emergency personnel; accesses and provides information transfer to and from field units where telephone or an ACJIS terminal is required; provides emergency communications in the form of 9-1-1 services to the City of Cottonwood and surrounding communities; enters and maintains warrants; and performs related duties as assigned.

    ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics.  This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this classification.

    PHYSICAL REQUIREMENTS:   Must be able to sit or stand for extended periods of time; must be able to multi-task such as typing while answering phones; must be able to visually observe and interpret data displayed on multiple dispatch computer monitors comprised of several windows per monitor; required to reach with hands and arms; must be able to hear radio and telephone conversations at an appropriate level so as to not cause radio interference; must possess the ability to communicate clearly when speaking.
     
    MINIMUM QUALIFICATIONS:
    1.)  Must be a citizen of United States or legal to work in United States.
    2.)  Must have at least one (1) year of customer service related work experience.
    3.)  Must have high school diploma or equivalent.
    4.) Must be 18 years of age or older.
    5.)  Must meet Physical Requirements. 
    6.)  Must read and sign job description acknowledgement. (Available at City of Cottonwood
    Human Resources Office, or on the City website.)
     
    Application (REQUIRED) available at https://az-cottonwood.civicplushrms.com/CareerPortal/JobDetail.aspx?RequisitionId=42942&SourceId=4851. Additional information & a complete job description are available at the City of Cottonwood Human Resources Office, 816 N. Main St., Cottonwood, AZ 86326, or on the City website. Phone 928-340-2713. EOE/ADA.
     
     
    Closing Date: 3:00 P.M., March 31, 2019